Who this is for
Some basic IT support background helps — see IT Support Engineer first if you're starting from zero.
How this path works
Each cluster below links to its real lesson page. Go in order the first time through — later clusters assume the ones before them. Once you've done a full pass, use it as reference.
The path — in order
Stack Floor
01
The support fundamentals every troubleshooting job builds on.
Domain 0 · Stack Floor
02
Compute
03
Storage & Data
04
Networking
05
Connectivity issues — one of the most common ticket categories.
Domain 3 · Networking
Certification this path maps to
AZ-104: Azure Administrator Associate
Where this leads
Systems Administrator and Network Engineer are both realistic next steps depending on which support tickets you found most interesting.