CAREER PATH

IT Support Engineer

The shortest, most genuinely beginner-friendly path on this entire site — and the real entry point most people in every other role once started from.

3 clusters 2 domains ~25 hours CompTIA A+ aligned

Drag to rotate · click a node to jump straight into that domain

Who this is for

Absolutely no prior experience assumed. This is the front door.

How this path works
Each cluster below links to its real lesson page. Go in order the first time through — later clusters assume the ones before them. Once you've done a full pass, use it as reference.

The path — in order

Stack Floor

01
Hardware troubleshooting, remote tools, and ticketing — the job itself.
Domain 0 · Stack Floor
02
What M365, Entra ID, Intune, and Defender are, in plain English.
Domain 0 · Stack Floor

Hybrid & Workplace

03
The tool behind most day-to-day device tickets.
Domain 8 · Hybrid & Workplace

Certification this path maps to

CompTIA A+ (Core 1 & Core 2)

Where this leads

This is where most technical careers on this site actually begin. From here: Endpoint Engineer, Systems Administrator, or Network Engineer are all realistic next steps depending on what clicked for you.

Start the path → See other career paths